FAQs

 

Q: How do I check the status of my order?

A: You will be emailed your receipt immediately after placing your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our  Track Order page.

Q: Do you provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us within 3 days of receiving it. We will do all we can to ensure your best shopping experience. You can simply contact us, and we'll get it addressed!

Q:  How can I get in contact with you?

A: We handle customer service through email.  Click Here to open up a chat with us and let us know if you have any questions or concerns.

 

Q: What happens if I order the wrong model?

A: We want to ensure we’re supporting you every step of the way which is why we have a ‘find my phone model’ tab to help you confirm the size of your iPhone before you place your order. Refunds won’t be issued for incorrect model orders.

Q: How do I order on your website?

A: Simply select the iPhone model you require and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Paypal - Mastercard - Visa - AMEX.